Question: Global Mode Trigger Event - How to Identify Create, Update, or Delete Record Types?

Hi everyone,

I’m currently working on a workflow where I need to perform different actions depending on whether a record is created, updated, or deleted. I’m using the Global Mode trigger event, but I can’t seem to figure out if there’s a way to determine the type of operation (create, update, or delete) inside the workflow.

What I Want to Achieve:

  • If a record is created: Perform task A.
  • If a record is updated: Perform task B.
  • If a record is deleted: Perform task C.

Question:

Is there any way to detect the operation type (create, update, delete) within the Global Mode trigger? For example:

  • Does the workflow provide any metadata or context that indicates the type of operation?
  • Are there variables, flags, or system fields available to check what action triggered the event?

Thank you.

The simplest way is to configure three workflows.