Hi there, and welcome to our brand new support forum! This is a place for our wonderful community (that’s you) to connect, ask and answer questions, share feedback, and more.

To help you get the most out of this forum, we’ve put together some guidelines. We want to ensure this space remains organized and that conversations stay constructive. Please take a moment to read through them!

NocoBase Community Guidelines

The Basics

By participating in this community, you agree to these simple rules:

:heart_decoration: Be kind and respectful

We encourage constructive conversations and healthy debates. However, we do not tolerate harassment, threats, personal attacks, discrimination, or trolling of any kind. We strive to maintain a safe space for people of all backgrounds, identities, and beliefs.

:sparkles: Keep the forum organized

Help us keep the forum tidy by searching for similar topics before posting a new one. Ensure you post in the correct category. If you’re unsure of which category to use or have other forum-related questions, feel free to reach out to one of our moderators or admins.

:no_entry_sign: No Spam

No one likes spam! While we welcome you to share your portfolio or projects, please be mindful. Any off-topic or excessive promotion will be removed. If you come across something that seems like spam, please flag it, and our moderators will address it.

Topics and Replies

:memo: Be clear and concise

When posting new topics, ensure you have a descriptive title and body. Whether sharing feedback or asking a question, include details, screenshots, links, etc., whenever applicable. This helps the community respond timely and appropriately and reduces duplicate topics.

:beetle: Reporting issues

Before submitting an issue you need to make sure:

  • You are experiencing a technical issue with NocoBase.
  • You have already searched for related issues and found none open (if you found a related closed issue, please link to it from your post).
  • You are not asking a question about how to use NocoBase or about whether or not NocoBase has a certain feature. For general help using NocoBase, you may:
  • Your issue title is concise, on-topic, and polite.
  • You provide steps to reproduce the issue.

:bulb: Sharing feedback

When sharing a product idea (feature request), please read the roadmap first.

By giving feedback or suggestions to NocoBase about our products or services, you agree that NocoBase may use and exploit the feedback and suggestions without payment, attribution, or restriction.

:ballot_box: Voting on ideas

Topics in the Product Ideas category can be voted on. At the moment, you have a limited number of votes, but this is subject to change. Note that topics with the most votes don’t directly correlate with our roadmap or what we choose to build at NocoBase. However, we still want to hear your feedback and see what ideas the community loves the most.

:heart: Share the love

Use the “like” feature on topics and comments to show your appreciation.

:white_check_mark: Marking a solution
Topics in some categories (Product Questions) allow you to mark a comment as the solution. This makes it easy to let others know that the question has been answered with a solution.

:bookmark: Bookmark your favorites

Topics can be easily bookmarked. Use this feature to collect your favorite topics or as a way to set reminders to respond or return to a post later.