Japanese Pricing Page: Currency Misunderstanding

English Forum Issue Report
1

I noticed a potential issue on the Japanese pricing page regarding the currency notation for the plans.

  1. Current Display
  • “スタンダード版, ￥5,000”
  • “プロフェッショナル版, ￥50,000”

For Japanese users, this appears to mean 5,000 JPY and 50,000 JPY. However, I believe the intended amounts are 5,000 CNY and 50,000 CNY.

  1. Suggested Solutions:
  • Change the currency notation to USD (e.g., “Standard: $700, Professional: $7,000”) for clarity.
  • Alternatively, if the amounts are intended to be shown in JPY, provide equivalent values, such as “110,000 JPY” and “1,100,000 JPY.”
  1. Reason for Confusion:
    Both Chinese Yuan (CNY) and Japanese Yen (JPY) use the same “￥” symbol, and their ASCII code (0x5c) is identical, leading to ambiguity. This might cause misunderstanding for Japanese users.

Addressing this issue would enhance clarity and prevent confusion regarding the pricing.

2

Thank you for bringing this to our attention!
The pricing notation on the Japanese page was indeed incorrect. The Standard plan should be $800 and the Professional plan should be $8,000 (rather than Japanese Yen). We’ve now updated the page to avoid further confusion.
We appreciate your feedback and apologize for any inconvenience caused!