App Freezes with Image Attachments, but Works Fine with PDF

English Forum
1

Description:

I’ve noticed a critical performance issue when uploading image files as attachments.

Issue Details:

When I upload around 5 image files (each between 10–15 MB), the application begins to lag and eventually becomes unresponsive.
However, when I convert the same images into a single PDF file (totaling over 100 MB), the upload process is smooth and the application remains stable.

Steps to Reproduce:

  1. Upload 5 separate image files (each 10–15 MB).
  2. Observe the app lag and eventual unresponsiveness.
  3. Convert the same images into a PDF and upload the PDF file instead.
  4. Observe that the app handles the PDF upload without issues.

Expected Behavior:

The app should handle multiple image uploads as efficiently as it does with PDFs, without lag or becoming unresponsive.

Attachments:

Environment:

  • Hosted via Docker on localhost

Thank you again for your support!

2

It appears the attachment you provided was not successfully uploaded?

3

Dear

Kindly find the attached link to the files as the files are not uploading after retrying.

Regards.